I ran across the old German adage, “The customer is king” while preparing for a university class I teach on innovation and entrepreneurship. While it is true that understanding the customer is much more complex than a generation ago, and the metaphor may be a tired one, it is increasingly accurate today. Professor Robert C. …
Seven ways to insure your customer feels he is king (or she is queen) Read More »
The cover article of the March 2018 Fortune magazine is entitled “100 Best Companies to Work for in 2018.” I am always curious to know why a company is selected. I decided to take notes on the top 25 and consolidate my notes into the “most often mentioned” reasons why a company is in the …
Three qualities of the best companies to work for Read More »
While on long flights, I often bring a couple of books, my computer and postcards to write to my grandkids. Depending on how exhausted I am, I rarely read a whole book between the east coast and my home in Seattle. But this book held my attention. It is a classic. It is a “must …
Part 3 of a 3-part series on human slavery and freedom business Last week we stated that the vital re-integration element for addressing the problem of human trafficking, particularly sex slavery, is an important complement to rescue and restoration. While in Cambodia recently we interviewed and observed seven businesses which were working hard to develop …
Part 2 of a 3-part series on human slavery and freedom business “Do I really deserve love and care?” blurted twelve-year-old Dara as she looked at the teddy bear and the note attached to it. It was the first time she had been told something like this, and the first time she had ever been …
Trafficked humans: rescue – restore – reintegrate Read More »
Part 1 of a 3-part series on human slavery and freedom business The worldwide human trafficking industry today conservatively estimates 40 million victims. It is organized crime, second in size to drug trafficking. There are more slaves today on earth than ever before, albeit with a different dehumanizing face than the slave trade, or the …
Child human trafficking – a short definition of this dehumanized state Read More »
A recent meeting of “Great Commission Companies” in Nepal invited practitioners and investors from other south Asia countries to share insights on issues related to investing in Kingdom companies. IBEC has coached and consulted with several companies in Nepal and we maintain a keen interest and involvement in that country. The group in Nepal uses …
The Winter 2017/2018 issue of Inc. Magazine’s cover story was entitled, “The Ultimate Startup Guide”. It was sub-titled “21 pages of wisdom gained the hard way by successful founders”. I couldn’t resist buying it in the Palm Beach International airport. The article was entitled The First 90 Days and was billed as a checklist of …
Recently I taught a session on Business as Mission at a conference in Portland, Oregon. About 60 attended. I used several videos to tell the story of how God uses Business as Mission to accomplish his purpose in the world. The videos demonstrate how Kingdom for-profit businesses make a difference by creating jobs and making …
As we celebrate the resurrection of our savior, Jesus Christ, we reflect on his words to us before his death, often referred to as The Great Commandment and the Great Commission. The Great Commandment “Teacher, which is the greatest commandment in the Law?” Jesus replied: “‘Love the Lord your God with all your heart and …